Thong Sia Sdn Bhd have lousy customer service. -Resolved!






I would say Thong Sia Sdn Bhd which is the authorise Seiko disti in Malaysia have one of the worst customer service i ever seen. When you send in a watch for repair. Do take note that the customer service will mark everything as "scratch" by default. It does not matter if your watch is sparkling new. It is their method to cover up in case their technician screw up.

My unit was send in to the service center to repair the internal parts because i have left it in my drybox for 5 years and it has stop working. Talk about bad quality...cheh...
Then when i collect my unit bad i was angry because they damage my watch Bezel. To make matter worst they claim i have damage all the 3 area on the Bezel on my own before i send in my unit..!! But the job sheet clearly did not spot this when i first send it. And for god sake how do i strategicly corrode/dent/scratch 3 specific area on my Bezel only where the rest of the area in the Bezel is like sparkling new??

This is going to be my last Seiko watch. For Malaysian outthere stay away from Seiko. Just to share another story. I also witness a guy who bring in his Seiko Kinetic watch. The longer pointer/wand/needle will jerk/vibrate when it pass through the 12 o clock and the service center refuse to take it in because they claim that the user hand is too big and this cause this to happen! WTF..is the lamest excuse i ever heard. So guys/gals you are better off with other watch brand..Seiko Malaysia is hopeless/lousy and it sucks...

Update!!

I receive an email from Thong Sia and they agree to replace the case for my watch. Appreciate that. Problem solved..

Comments

Post a Comment

Popular posts from this blog

How to disable Trend Micro OfficeScan using cmd.

Sometimes i find the Trend Micro OfficeScan is annoying when u wanna download some stuff from some cracks sites..so to disable the real time scan using command prompt, you can follow this guide.. 1. Start command prompt. Start->run-> cmd 2. Type "net stop tmlisten" 3. Type "net stop ntrtscan" and voila you Trend Micro OfficeScan real time scan is disable!!
Read more

Fake torrent from www.YayMovies.com .. Beware !!! It is a Scam !!

Have u ever downloaded a torrent from www.YayMovies.com The file will be password protected..and inside there is a readme which states the following... >>> Hello, This video is password protected to stop automated leeching and detection. To get your password, Please visit: www.YayMovies.com We apologize for the inconvenience.   --------- Note: The password is case sensitive. So please enter is exactly as it is displayed. Have a nice day :) ---------- <<<< It's a scam. Makes you choose one of the 6 or 7 quizzes. After ask for cellphone #. With that, they begin to bill you a monthly service. Heres the details---------------Minimum age restrictions may apply. You must be at least 18 to participate in the following states: Florida.With Playphone Platinum Plus Subscription Plan you will get unlimited credits (10 ringtone credits and unlimited credits for video's, games and wallpapers) every month for $14.99/month and 2 Playphone Backstage Alerts. To cancel text
Read more

Zishan Z1 firmware Update and Manual

I found out Zishan has released a new firmware for Z1 player. It supports three new playback modes. download here.. The update is simple. All you need is the ZiShan_Z1_0.2.zip and a TF card. I used a 32GB TF card in FAT32 format. 1) Turn off Z1 player; 2) Extract app.bin from ZiShan_Z1_0.2.zip, and put it in the root directory of the TF card; 3) Insert the TF card into the player; 4) Turn on the Z1 player. The LED light will be on for 3 seconds and then blink ultra-fast for around 5 seconds. (Done). 5) Remove the file app.bin in the card. What's new in v0.2: 1) Add 180 EQ settings. (WTF...it's a screen-less player.) 2) Add 3 playback modes: Repeat, Shuffle and Default. (Very useful for me.) 3) Fix a DSD problem. How to choose playback modes: Press 'Prev' for a few seconds until the LED light blinks faster than normal, then release. And: a) Press 'Prev' to choose Repeat track mode. b) Press 'Stop' to choose Shuffle all tracks mode. c)
Read more