I try calling the Shell Superkad Services Sdn Bhd at least twice this week. The first time took me 3 hours to get to the help desk..yes i have to wait for 3 hours.
The 2nd time i call which is today i call from 9 am to 933 am and no sight of human being answering my call.
I am really shock to see this type of services provided by a company which is suppose to have a world class mentality.
I guess they will never improve...